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NDSS Products

The NDSS provides access to a large range of subsidised products that assist you to affordably manage your diabetes.

The main groups of products that you can get at subsidised prices through the NDSS are:

  • blood glucose testing strips,
  • pen-needles and syringes,
  • urine testing strips,
  • insulin pump consumables.

You can find details of all products available on the Testing Strips Order Form and Pen Needles/Syringes Order Form.

For further information on NDSS products or to download NDSS product order forms, click here.

If you have any changes to your medication, please fill out the Change to Medications Form.

For further information on NDSS products or to download NDSS change to medications form, click here.

For further information regarding NDSS, please contact our Customer Service staff on 1300 136 588 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

    NDSS Product can be purchased from Access Points

    Access Points are appointed and overseen by state and territory agents (Diabetes SA in South Australia).

    Access Points are mainly community pharmacies. All NDSS products can be purchased from Access Points from 1 July 2016 (including Insulin Pump Consumables).

    Access to subsidised blood glucose testing strips

    As of 1 July 2016 the Australian Government has changed access to subsidised blood glucose testing strips (BGTS) for people with type 2 diabetes who are not using insulin.

    The changes do not apply to:

    • people with diabetes who use insulin
    • people who have gestational diabetes
    • people who have a rare form of diabetes.

    The changes do apply to:

    • people with type 2 diabetes who are not on insulin
    • people with type 2 diabetes who use a non-insulin injectable medication.

    If the restrictions apply to you, you will be able to access subsidised BGTS for 6 months from the date of your first purchase. You may continue to access BGTS after this time if your health professional thinks this is necessary.

    If your health professional wants you to continue testing your blood glucose levels they will need to complete a Blood Glucose Test Strip Six Month Approval Form.

    To download the blood glucose test strip six month approval form, click here.

    You will need to present this form to your NDSS community pharmacy or send it to your NDSS Agent.

    Free syringes

    State and territory Governments have agreed to cover the co-payment for insulin needles or syringes purchased by NDSS Registrants in their jurisdiction. This effectively means the needles and syringes are "free" to eligible Registrants in all states and territories.

    Insulin Pump Consumables

    An insulin pump is a small medical device which delivers a continuous flow of insulin to a person with type 1 diabetes. The pump administers insulin in a way that more closely resembles the natural physiological process of the body compared with conventional injections. This section contains information on insulin pump consumables (IPCs) including frequently asked questions.

    Eligibility criteria

    To access insulin pump therapy under the NDSS you must:

    • already be an NDSS Registrant, and
    • meet the additional criteria set out for IPCs.

    IPCs are only available to Registrants who meet additional Eligibility Criteria. Access to subsidised IPCs is dependent on meeting the Commonwealth's criteria and completion/submission of the NDSS Assessment Form. Orders will not be accepted unless these criteria have been met.

    IPC assessment form

    Registrants need to complete an IPC Assessment Form before they can start purchasing IPCs. This form needs to be signed by an Endocrinologist, Credentialled Diabetes Educator (CDE) or Specialist Physician.

    For further information about purchasing products and to download the IPC assessment form, click here.

    Maximum number of product

    The maximum number of products that can be supplied in any 180 day period is 90 cannulae/needles and 90 reservoir/cartridges.

    For further information regarding insulin pump consumables and to download the IPC order form, click here.

    Additional information

    For further information regarding NDSS, please contact our Customer Service staff on 1300 136 588 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

    Products updates

    Keep checking this website for product updates including details of any changes to the products available under the NDSS.

    Additional subsidies

    Registrants who have one of the following cards are eligible for additional subsidies:

    • Health Care Card
    • Pensioner Concession Card
    • Safety Net Card
    • Veterans' Affairs Card.

    The NDSS Order Form specifies the price payable for each product based on the additional subsidy available.

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    The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered with the assistance of Diabetes Australia.