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Insulin Pump Consumables

An insulin pump is a small medical device which delivers a continuous flow of insulin to a person with type 1 diabetes. The pump administers insulin in a way that more closely resembles the natural physiological process of the body compared with conventional injections. This section contains information on insulin pump consumables (IPCs) including frequently asked questions.

Eligibility Criteria

To access insulin pump therapy under the NDSS you must:

  • already be an NDSS Registrant, and
  • meet the additional criteria set out for IPCs.

As an initiative of the Australian Government, insulin pump consumables (IPCs) have been listed on the NDSS since September 2004. IPCs are only available to Registrants who meet additional Eligibility Criteria. Access to subsidised IPCs is dependent on meeting the Commonwealth's criteria and completion/submission of the NDSS Assessment Form. Orders will not be accepted unless these criteria have been met.

IPC Assessment Form

Registrants need to complete an IPC Assessment Form before they can start purchasing IPCs. This form needs to be signed by an Endocrinologist, Credentialled Diabetes Educator (CDE) or Specialist Physician.

IPC Order Form

To order IPCs, Registrants need to complete the IPC Order Form. Alternatively, you can pick up an order form from Diabetes SA 159 Sir Donald Bradman Drive Hilton 5033.

Maximum Number of Product

The maximum number of products that can be supplied in any 180 day period is 90 cannulae/needles and 90 reservoir/cartridges.

How to Access Insulin Pump Consumables

  • Visit Diabetes SA at 159 Sir Donald Bradman Drive, Hilton, Monday - Friday 9am - 5pm and Saturday 9am - 12 noon.
  • Submit your order via our Online Shop.
  • Telephone your order through by calling 1300 136 588 and quote your registration number, Medicare and any other concession/pension cards together with your credit card details. Hours of operation are Mon - Fri 9am - 5pm and Sat 9am - 12 noon.
  • Mail the IPC order form to GPO Box 9824, Adelaide SA 5001 (Delivery is free).

For further information regarding NDSS, please contact our Customer Service staff on 1300 136 588 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Click here to download an Insulin Pump Consumables Order Form


The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered with the assistance of Diabetes Australia.