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Shop for your chance to win...

free-neo-winPurchase any Diabetes SA products from our online shop before the end of the month to go into the draw for your chance to win a FreeStyle Optium Neo blood glucose and ketone monitoring system.

This prize will be drawn monthly in September, here October, November and December 2014. One entry per person per month, no minumum spend on orders.

Click here to shop online now.

Winner announcements

7 January - Congratulations to our member from Victoria who is the winner of our shop online prize for December, by purchasing any Diabetes SA products online she went into the draw to win a free Freestyle Optium Neo blood glucose monitor.

4 December - Congratulations to Mr Coleman from Greenwith who is the winner of our shop online prize for November, by purchasing any Diabetes SA products online he went into the draw to win a free Freestyle Optium Neo blood glucose monitor.

10 November - Congratulations to our winner from Trott Park who is the winner of our online shop incentive for October, simply by purchasing any Diabetes SA products online she went into the draw to win a free Freestyle Optium Neo blood glucose monitor.

7 October - Congratulations to Ms Thomson from Goolwa who is the winner of our online shop incentive for September, simply by purchasing any Diabetes SA products online she went into the draw to win a free Freestyle Optium Neo blood glucose monitor. 

 
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summer-cash-lottery-logo-2014

 

summer-cash-prizes-2014Lottery closes 5pm Friday 28 November!

Last chance to buy tickets for your chance at $20,000!

Thank you for being a supporter of Diabetes SA. Without the support of people like you we simply wouldn't be the largest charity in South Australia helping all people living with diabetes, and for that we are grateful.

For just $2 a ticket you will be helping to support people living with diabetes and go into the draw to win one of our great cash prizes including first prize of $20,000!

Thank you for your support, it will make a positive difference.

$400 fuel voucher

Supporters who sell 2 or more lottery books will be entered into the draw to win a $400 fuel voucher.

Early bird prize

Return a complete sold book by Friday, 17 October 2014 to enter into the draw to win $1,000 CASH!

To purchase tickets, click here.

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Terms and conditions. Conducted by and proceeds to Diabetes SA. Prizes valued at $29,900. Licence No: M12795. 70,000 tickets at $2 each. All prizes to be drawn at Diabetes SA, 159 Sir Donald Bradman Drive, Hilton, SA 5033 on Friday, 5 December 2014 at 4pm. Results published in the Advertiser Public Notices on Wednesday, 10 December 2014. Individual winners will be notified by telephone and in writing.

Win $100 Visa gift card

For your chance at 1 of 3 $100 Visa gift cards, opt in to automatically receive a lottery book in our Money Tree or Summer Cash yearly lotteries.

You can sell the tickets to your family, friends or neighbours or purchase the book yourself to enter the draw for up to 6 fantastic prizes. First prize is $20,000.

To opt in, call 08 8234 1977 or email your name, contact number, address and lottery preference with number of books to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Competition runs from 1 November 2014 to 16 January 2015, drawn 19 January and winners will be notified by phone.

Good luck and thanks for your support!

Past Lotteries

 
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Do you know you can add products to recurring orders?

What are recurring orders?

Recurring orders are a convenient way to remind you that you need to purchase your regular products on a scheduled basis.

How do I add a product to recurring orders?

After you are logged in and view the product, click on 'Add to Recurring Orders'. In a pop up window, select preferred quantity and frequency. Confirm.

 Click to enlarge

Following set up, you will receive a reminder email of at the scheduled time. Click the link in the email to visit the Diabetes SA shop online. All the items you have selected will be placed in your cart and ready for a quick checkout. We will never process an order without your approval, so there is no confusion when the order is placed.

From 'My Profile' you can review a list of all your existing recurring orders. You may delete or immediately order any of the products listed.

Click to enlarge

Click here to shop online and have your products delivered to your door.
Click here to become a member and receive 25% off all Diabetes SA products.

 
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Recall - Potential for delay to treatment in rare cases

Consumers and health professionals are advised that Roche Diagnostic Australia, in consultation with the TGA, is notifying users of Accu-Chek Spirit Combo insulin pumps with serial numbers between 10171897 and 10281629 of a potential fault that may prevent treatment.

Accu-Chek Spirit Combo insulin pumps deliver continuous doses of insulin to diabetic patients.

In a small percentage of Accu-Chek Spirit Combo insulin pumps, a faulty component in the vibration alarm may generate an error message ('E7: ELECTRONIC ERROR') and an audible signal at pump start up. If this occurs, it will prevent the pump from operating.

Roche Diagnostic Australia will recall affected Accu-Chek Spirit Combo insulin pumps that repeatedly display the 'E7: ELECTRONIC ERROR' error message and provide replacements.

Roche Diagnostic Australia advises that the issue affects less than 0.5% of pumps and does not affect new pumps with product serial numbers from 10281630 onwards.

Information for consumers

If you have an Accu-Chek Spirit Combo insulin pump with a serial number between 10171897 and 10281629, you should have received a letter from Roche Diagnostic Australia with information about this issue.

If you experience an 'E7: ELECTRONIC ERROR', you should attempt to clear it by following the instructions in the operator's manual:

  • Remove or disconnect the infusion set from the infusion site,
  • Replace the battery in the pump,
  • Prime the infusion set,
  • Reconnect the infusion set at the infusion site,
  • Put the pump in RUN mode.

After experiencing an 'E7: ELECTRONIC ERROR' you should always check all settings, including basal rate profile, time and date.

If the fault cannot be cleared, you should follow the alternative therapy plan provided by your treating health professional.

If the error occurs repeatedly, or if you have any other questions or concerns, call Roche on 1800 633 457. Roche Diagnostic Australia will arrange for return and replacement of affected devices.

Information for health professionals

If you are treating patients who use Accu-Chek Spirit Combo insulin pumps, be aware of this issue. Reassure them that this fault only poses an ongoing problem in a small percentage of devices.

Advise your patients to follow the instructions in the operator's manual if they experience the 'E7: ELECTRONIC ERROR' message and ensure that they are familiar with their alternative treatment plan in the event of this fault preventing treatment.

If your patients experience this error repeatedly, or have any other questions or concerns, they should call Roche on 1800 633 457. Roche Diagnostic Australia will arrange for return and replacement of affected devices.

Reporting problems

Consumers and health professionals are encouraged to report problems with medical devices. Your report will contribute to the TGA's monitoring of these products. For more information see the TGA Incident Reporting and Investigation Scheme (IRIS).

The TGA cannot give advice about an individual's medical condition. You are strongly encouraged to talk with a health professional if you are concerned about a possible adverse event associated with a medical device.

 
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Accu-check Mobile Update

To Accu-Chek Mobile users.

This notice is to all Accu-Chek Mobile® glucose meter users regarding the introduction of enhanced handling instructions on performing a blood glucose test on this device.

The strip-free Accu-Chek® Mobile blood glucose monitoring system requires particular awareness of its proper handling. Roche Diabetes Care have identified that a small number of people with diabetes using the Accu-Chek® Mobile device have experienced falsely elevated blood glucose readings when using the system as a result of not following the described and labelled handling instructions. Such improper handling can include, for example, unclean hands contaminated with glucose-containing substances, pressing the finger too hard and too long on the test field or smearing the blood while performing a test.

Roche Diabetes Care has decided to substantially enhance its training and handling instructions for the Accu-Chek® Mobile system.

You can continue to use your Accu-Chek® Mobile device safely and reliably by carefully following the instructions that are described in your Accu-Chek® Mobile User Manual and which can also be found in a new instructions leaflet www.accu-chek.com.au. Specifically:

• Wash your hands with warm water and soap. Dry your hands thoroughly before obtaining a blood sample.
• Form a proper blood drop and apply it to the centre of the test field.
• Immediately apply the blood gently to the test field after you have created the blood drop.
• Do not press against the test field on the tape.
• Touch the test area gently, your finger should be removed from the test field when the beep tone sounds and/or "test in progress" is displayed.

If you are concerned about the accuracy of a particular bG reading, please refer to the possible sources of error listed in the user manual and perform a test with a control solution. If all of the conditions for testing have been satisfied and you still feel concerned about a reading, please contact your healthcare professional.

The Therapeutic Goods Administration has been notified of this action.

Should you have any additional questions or seek clarification, please contact our Accu-Chek® Contact Centre on 1800 800 535 or your Roche Diabetes Care representative.

 
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What is the difference between type 1, type 2 and gestational diabetes?

National-Diabetes-Week-2015-know-your-type

Diabetes: Know Your Type

As part of National Diabetes Week, Diabetes SA focused on increasing the awareness and greater understanding of diabetes and its different types. Diabetes SA has developed information resource called 'Diabetes: Know Your Type'.

Type 1 diabetes

Type 1 diabetes is an autoimmune disease. This means that the body's own immune system has attacked the insulin producing cells of the pancreas. The pancreas can no longer produce insulin when this occurs. Although often diagnosed in childhood or adolescence, it can occur at any age.

How is it managed?

  • Administering insulin by injections or a pump will help to manage blood glucose levels. The amount of insulin required will constantly need to be reviewed.
  • Eating well, moving regularly and monitoring blood glucose levels are also important to stay well and manage type 1 diabetes. It's a big job!

How can it be prevented?

  • Currently type 1 diabetes cannot be prevented or cured.

Type 2 diabetes

Type 2 diabetes occurs when the pancreas does not produce enough insulin or the insulin being produced does not work effectively (this is called insulin resistance). Although often diagnosed in adulthood, more and more children and teens are being diagnosed.

How is it managed?

  • Eating well, focusing on carbohydrate serving sizes, monitoring blood glucose levels and staying active is important. Some people will also require medications or insulin to manage blood glucose levels.
  • Using insulin DOES NOT mean a person with type 2 becomes a person with type 1 diabetes.

How can it be prevented?

  • In many people, type 2 diabetes can be prevented or its onset delayed with regular exercise, healthy eating, not smoking and maintaining a healthy weight.

Gestational diabetes mellitus (GDM)

GDM occurs during pregnancy when the pregnancy hormones block the action of insulin. This leads to insulin resistance and high blood glucose levels.

How is it managed?

  • Eating well for pregnancy, focusing on carbohydrate serving sizes, blood glucose monitoring and moving regularly are all important factors. Some women will also require insulin to maintain blood glucose levels within their target ranges.

How can it be prevented?

  • Many women CANNOT prevent GDM.
  • However, women can reduce their risk by maintaining a healthy weight before getting pregnant and during pregnancy, healthy eating and doing regular physical activity. 

National Diabetes Week Resources

2015-ndw-resourcesAs part of National Diabetes Week, Diabetes SA had a free resource pack which was available to health professionals to order to help increase the awareness of diabetes.

The pack contains:

If you would like to order these resources in packs of 25 or 50, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or complete the order form.

More information resources

 
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