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Changes to the NDSS

As of 1 July 2016 the Australian Government has changed the way the National Diabetes Services Scheme (NDSS) operates.

Where and how can I access NDSS products?

As of 1 July 2016 all NDSS products (including insulin pump consumables) are available from your local NDSS Access Points, usually your local community pharmacy.

If you do not know where your nearest NDSS community pharmacy is located, you can check on the NDSS website at ndss.com.au or call the NDSS Helpline on 1300 136 588.

If your NDSS community pharmacy does not have the diabetes product you need in store, they can order the product for you. Your order will generally be available for collection within 24-48 hours. We recommend you talk to your NDSS community pharmacy about the products you need to manage your diabetes.

IPC users

To assist IPC users during this change there is a two-month transition period until 31 August 2016 during which time IPCs can still be ordered via phone or online and will be processed and fulfilled by Diabetes NSW.

Please note that the delivery fee is no longer covered by the NDSS and the following fees will apply:

  • Regular Australia Post (5-7 business days): $10 (incl. GST) flat fee nationwide
  • Express Australia Post (2-4 business days): $25 (incl. GST) flat fee nationwide
  • Courier Delivery (1-2 Business Days): $50 (incl. GST) flat fee nationwide

To place an IPC order simply:

  • Call 1300 637 700 to place your order directly with Diabetes NSW or;
  • Go to www.diabetesshop.com and place your order online.

Where and how can I access NDSS support services?

NDSS support services, including education and support services will continue to be provided by Diabetes Australia and state and territory diabetes organisations (NDSS Agents). This includes advice in relation to the safe and appropriate use of NDSS products.

Can I access subsidised blood glucose testing strips?

As of 1 July 2016 the Australian Government has changed access to subsidised blood glucose testing strips (BGTS) for people with type 2 diabetes who are not using insulin.

The changes do not apply to:

  • people with diabetes who use insulin
  • people who have gestational diabetes
  • people who have a rare form of diabetes.

The changes do apply to:

  • people with type 2 diabetes who are not on insulin
  • people with type 2 diabetes who use a non-insulin injectable medication.

If the restrictions apply to you, you will be able to access subsidised BGTS for 6 months from the date of your first purchase. You may continue to access BGTS after this time if your health professional thinks this is necessary.

If your health professional wants you to continue testing your blood glucose levels they will need to complete a 'test strip six month approval form'.

You will need to present this form to your NDSS community pharmacy or send it to your NDSS Agent.

Download:   Blood Glucose Test Strip Six Month Approval 

Change to Aboriginal and Torres Strait Islander Copayments

New copayments will apply to Aboriginal and Torres Strait Islander people, and blood glucose test strips will be free to Aboriginal and Torres Strait Islander pensioners and concession card holders. These new copayments apply to those people registered with the NDSS who have identified as Aboriginal and Torres Strait Islander, and those in section 100 areas.
After 1 July 2016 the relevant copayments for blood glucose test strips for Aboriginal and Torres Strait Islander people will be $2.60, and free to Aboriginal and Torres Strait Islander pensioners and concession card holders.

Further information

Further information on the changes to the NDSS can be found on the NDSS website at ndss.com.au or the Department of Health website at: www.health.gov.au/diabetes-services.

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The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government administered with the assistance of Diabetes Australia.

 
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